Ship My Device is a trade name of Fosmavic LLC, Laurel, Maryland. Last updated: 23 August 2026
This explains what we collect, why, and what you can ask us to do about it.
When you use the quote tool. Your answers about the devices — quantity, models, condition, whether parts have been replaced, how often you have stock. Then, at the end, your name, mobile number, email, and city or state and ZIP. Business name if you give one.
We ask for your device details before your contact details, deliberately. You can leave at any point before the final step and nothing is stored about you.
When you sell to us. Your payment details for the method you chose, shipping address, device IMEIs or serial numbers, and inspection results.
Automatically. Pages visited, referring site, approximate location from IP, device and browser type.
To price your devices and send you an offer. To arrange shipping, inspection and payment. To meet legal obligations for second-hand goods dealers, including recording device identifiers where required by law. To contact you about your sale. To improve the service and understand where enquiries come from.
If you give us your mobile number, we use it to send your offer, shipping details and updates on your sale. Message and data rates may apply. Reply STOP to any message to opt out; reply HELP for help. Opting out of marketing messages does not stop transactional messages about a sale already in progress.
We do not sell your phone number, and we do not share it for anyone else's marketing.
We use the Meta Pixel on this site. It records that you visited, and whether you completed a quote, so we can measure which adverts work and reach similar people.
Where you give us your email, phone or location as part of a quote, that information may be hashed in your browser before being sent to Meta for matching. Hashing means the raw values do not leave your browser — Meta receives an irreversible fingerprint, not your email address.
You can opt out of this in your browser settings, via your Meta ad preferences, or with a tracker-blocking extension. Opting out does not affect your ability to sell to us.
Our CRM (GoHighLevel), which stores your enquiry and our correspondence. Carriers such as UPS, for shipping labels and tracking. Payment providers for the method you chose. Meta, as described above. Law enforcement, where legally required — including reporting device identifiers where a device is reported lost or stolen.
We do not sell your personal information.
Enquiries that do not become sales: 24 months, then deleted. Completed sales: retained as long as required for tax and second-hand goods record keeping, which may be several years.
Erase your device before sending it. We wipe devices on receipt as standard practice, but you are responsible for removing your own data and signing out of your accounts. We do not access, copy or retain personal data found on a device, and any data present is destroyed in the wiping process.
You can ask us to tell you what we hold about you, correct anything wrong, delete your information where we are not legally required to keep it, or stop contacting you.
Text or call (240) 593-5839 and we will action it. We do not charge for this.
Maryland residents, and residents of states with comprehensive privacy laws, may have additional rights including the right to opt out of targeted advertising. The same contact details apply.
This service is not directed at anyone under 18 and we do not knowingly buy devices from minors or collect their information.
We may update this policy. The date at the top shows when it last changed.
Fosmavic LLC, trading as Ship My Device. Laurel, Maryland. Phone or text: (240) 593-5839